Privacy Policy
Welcome to The Murray Brand. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you fill out forms on our website, we collect your name and email address.
- Cookies and Analytics: We use cookies to understand your country of origin to enhance our recommendations. Additionally, we use analytics to improve user experience by tracking how you interact with our website.
2. How We Use Your Information
We use your personal information for the following purposes:
- Communication: To facilitate efficient communication between our contributors, users, event organisers, and artists. This includes responding to inquiries and providing customer support.
- Recommendations: To customise the information displayed on our site based on your interaction history, ensuring you see relevant content.
- Analytics and Advertising: To analyse website traffic and user behavior to improve our website. Cookies help us with targeted advertising to make sure our advertisements are relevant to you.
3. Data Sharing
We only share anonymised data with event organisers and artists, which includes:
- View Statistics: The number of people who viewed a specific page.
- Geographical Information: The countries of the viewers.
- Contact Information: Email addresses of the viewers, but not their names or specific addresses.
We ensure that the shared information does not personally identify any individual user.
4. Data Security
We prioritise the security of your data and have implemented robust measures through our hosting provider, Hostinger:
- Physical Security: Secure data centers with restricted access.
- Server Security: Server hardening and redundancy measures to prevent data loss.
- Software Security: Web application firewalls, regular malware scanning, secure coding practices, and database encryption to protect against unauthorized access and data breaches.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You can request deletion of your account and all associated data by contacting us.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies for the following purposes:
- Analytics: To understand how you use our website, which helps us improve its functionality.
- Advertising: To deliver targeted advertisements that are relevant to you.
If you wish to opt-out of cookies, you can contact us, and we will remove you from our tracking systems.
7. Policy Updates
We may update this Privacy Policy from time to time. The date of the latest update will be clearly visible at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@themurraybrand.co.za
- Contact Form: View Here
9. Legal Compliance
Our business is located in Western Cape, South Africa. We comply with South African privacy laws, including the Protection of Personal Information Act (POPIA), which governs the collection, use, and protection of personal information.
10. Age Restrictions
Our website is accessible to all users. However, we have clear age restrictions for certain events on Murray Calendar. We do not sell tickets directly; instead, we provide referral links to third-party ticketing providers. It is the responsibility of the ticketing provider to enforce age restrictions.